We know how important your cards are to you so that's why we make it our proirity to get things right first time around. However, sometimes (although I'm glad to say these occasions are few and far between) things do happen. That's why we offer a 100% Quality Guarantee with no exceptions.
If our products do not live up to your expectations we will find a solution for you. This may be replacement cards, a discount or a full refund, whatever is your preference. So, if for any reason you are not 100% happy please pick up the phone or send an email telling us why so we can help fix the situation.
The business was born out of love and unlike some other websites I personally do care if customers are unhappy. I am aware of your excitement and anticipation about receiving your cards and I want to ensure we provide customers with a great shopping experience.
Jane and Molly
